I found myself quite concerned about my parents and sought private care. Luckily, I came upon the ad in the phone book for Angel Associates Algoma (Premier Homecare Services). I was received with courteousness and a commitment to caring and providing the services I needed to suit my parent’s needs and lifestyle.
The owners, Laurie Isaacs and Lori Aubrey complement each other in their approach to customer service and individualized care. They were always available to answer any questions or address any concerns we had regarding my parents. They made site visits to monitor their staff and ensure my parents were familiar with them as business owners and supervisors. Whenever there was a concern expressed by a visiting PSW, Laurie or Lori would follow up with a call to me to ensure I was aware of any changes and to clarify their concerns.
As a registered nurse, I feel confident to recommend this company as one that provides quality care according to the standards of practice of the College of Nurses of Ontario.