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Privacy Policy & Terms of Use

General Philosophy
Premier Homecare Services recognizes the importance of personal privacy and is committed to protecting the confidentiality of your health and personal information, within our business or whether provided via paper based collections, electronic communications over the Internet or on the telephone. Premier Homecare Services respects individuals' rights to privacy and is required by law to protect the confidentiality of this information.

Information Collection
Premier Homecare Services is the sole owner of the information collected on this site. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement. Information is collected from our users at different points throughout the website.

Purpose of Gathering Information
Premier Homecare Services will identify the intentions in which we are collecting your personal information, on or before the information is collected. We will share users' personally identifiable information within the Premier Homecare Services network, for the purposes of receiving services or information about our services, and for the purpose of applying for employment. The user can identify the location(s) within the Premier Homecare Services network they wish this information to be sent to.

Consent
Except where the law provides an exception, Premier Homecare Services will obtain the express or implied consent from the individuals for the collection, disclosure and its use. Express consent is authorization given by the individual to Premier Homecare Services either orally or in writing. This type of consent will be noted in the file. Implied consent is whereby Premier Homecare Services has not received such authorization. However, circumstances allow Premier Homecare Services to collect, use or disclose the personal information. These circumstances can include but may not be limited to:

  • Collection of the information is in the individual's best interest
  • Use of the information where an emergency, health or security situation exits
  • Use of disclosure is for law enforcement, our legal counsel, debt collection or
    whereby an individual's life, health or safety is being threatened.

Security
We are required by law to maintain the privacy of health information. Premier Homecare Services protects this information against loss or theft, unauthorized access or copying. This is achieved by utilizing locked cabinets and secured areas, passwords and firewalls. Our Policy and Procedure on security is communicated at the initial training and discussed at staff meetings. All documents are shredded before being recycled and electronic data is deleted.

Links
This website contains links to other sites. Premier Homecare Services is not responsible for the privacy practices or the content of such other websites. This privacy statement applies solely to information collected by the Premier Homecare Services website.

Data Quality, Accuracy and Compliance
The accountability for compliance with privacy laws for the corporate office, or its corporate locations, is the responsibility of the Privacy Officer for Premier Homecare Services. Each franchisee will assume this role in their agency or appoint a member of their management team to be responsible for the Privacy in their designated location. Anyone may contact this individual to request access to their information, put forth complaints and request solutions, and to adjust personal information.

Complaint Procedure
  • Written request to Privacy Officer
  • Acknowledgment of complaint acknowledged
  • Management will assign individual to examine
  • Management will grant access to files to this individual or other appropriate parties, either internal or external to the agency
  • Outcome will be forwarded to complainant in writing within 30 days, including remedies to correct the situation

This website gives users the following option for changing/modifying personal information previously provided through this website:


Notification of Changes
Premier Homecare Services reserves the right to change this Privacy Policy at any time. Regardless of changes to our Privacy Policy, we will continue to adhere to the Act and will never use information you submitted under our current Policy in a new way, without providing you an opportunity to give us your consent. This Privacy Policy was updated on July 31, 2014.


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