By: Jennifer Watson-Choi
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Private homecare agencies provide some of the best care for your loved ones, allowing them to remain at home for as long as possible.  But not every homecare agency provides the same level of professionalism, attention to detail and care for you and your family.  Whether you already have homecare services or feel your loved one is in need of them, getting the most out of the homecare agency you choose can make a world of difference.

Here are some things to consider:

Cost – Cost is often the most desicive factor for families seeking care.  Cost typically depends on the schedule you choose and whether or not medical assistance at home is needed. Discuss with the Care Coordinator which schedule will provide you the maximum amount of assistance for the most affordable price in your budget.  At Premier Homecare Services we understand fees come out of pocket and are determined to creating a schedule that works within your means.

Training – Personal Support Workers (PSW’s) provide excellent care based on their training.  Look for a homecare agency such as Premier Homecare Services, which provides additional and ongoing training for their employees.  This keeps them up-to-date on industry standards, practices and research, and you know you’re getting caregivers who respect their profession and take it seriously.

Communication: Your homecare agency should communicate with you on a regular basis as to the care provided to you or your loved ones.  At Premier Homecare Services, if the caregiver notices a change in behaviour or ability, this is communicated to the family both through the in-home log as well as by the Care Coordinator. See another blog we have on communicating with homecare agencies.

Continuity of Care: If your homecare agency is continuously changing the caregiver for your loved one, you need to discuss with them the importance of having one or two caregivers consistently. Many elderly do not respond well to change, and nor would you!  At Premier Homecare Services we believe it’s important to develop a relationship built on trust and reliable, consistant care.  

Security and Peace of Mind:  Your homecare agency says it does a background check including a police report, but be certain.  At Premier Homecare Services, we pride ourselves on hiring the best caregivers based on personality, education, experience and background checks.

Accreditation:  There is an industry standard for homecare agencies in Canada, and Premier Homecare Services is accredited through Accreditation Canada. Participating in accreditation demonstrates our commitment to safety and quality to staff, clients and community, and demonstrates our ability to deliver quality care and service.